Help and support
We built it. We support it.
Setup guides, firmware, warranty service and repairs, direct from the team in Georgia.
Ground service in three to five business days — $9.99 flat, free at $499.99+ in the contiguous US. Alaska and Hawaii $50 flat; Canada and Europe calculated at checkout.
Covers manufacturing defects on product bought direct or from an authorised distributor.
Setup guides
How to set up your ESB2 on the range
Five steps from box to your first measured shot with the Ernest Sports ESB2 launch monitor, covering charging, placement, club selection and pairing the ES Range App.
How to set up your ESB1 REV-D
Four steps to get your Ernest Sports ESB1 REV-D launch monitor reading shots, covering charging, placement behind the ball, club selection and reading the display.
Updating launch monitor firmware
How to update the firmware on your Ernest Sports launch monitor through the ES Range App, what to do if an update is interrupted, and how to check your current version.
User manuals
ESB1 User Manual
Setup, controls, placement and care for the ESB1.
ESB2 Quick-Start Guide
Get the ESB2 set up and reading shots in minutes.
ES Tour Plus User Manual
Full setup and operation for the Tour Plus.
ES Eagle Sim Installation Guide
Mounting height, enclosure dimensions, power, HDMI and network for the overhead unit.
Common questions
All questions →Which Ernest Sports launch monitor should I buy?
If you want measured numbers on a screen with no phone, start with the ESB1 at $199.99. If you want the portable version — palm-size and cart-mountable — the ESB2 at $495. For indoor simulation, the Tour Plus 2.0 drives E6 Connect.
Do Ernest Sports launch monitors need a subscription?
No — the ESB1 and ESB2 display their numbers on the device with no subscription and no account. The free ES Range App adds session history; an optional AI swing coach, Sizzle Golf, is available as a paid add-on ($8.99 per month). E6 Connect simulation is licensed separately.
How accurate are Ernest Sports launch monitors?
Across the range, Ernest Sports publishes ball speed typically within about 1% in its own testing. Launch angle, spin and distances are estimated from the measured ball and club speed rather than sensed directly.
Where are Ernest Sports products made?
Ernest Sports products are built in the USA. The company was founded in Georgia and brought the ES12 to market in January 2012.