Learn Your Eagle Sim
Find answers, troubleshoot issues, and get your system running at peak performance
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FAQ's
Find quick answers to the most common issues our users encounter.
Calibration takes minutes and requires a flat surface and good lighting. Follow the setup guide that came with your system for step-by-step instructions. Contact support if you hit any snags.
Ball speed, launch angle, and spin rate form the foundation of your swing analysis. Our metrics glossary breaks down every measurement so you understand what you're seeing. Trust the numbers.
Our systems work best indoors where lighting stays consistent. Outdoor use is possible but requires careful setup and ideal conditions. Check your product manual for specific environmental requirements.
Software updates arrive regularly with improvements and new features. We recommend installing them as they become available. Updates are free and take just a few minutes to complete.
All Ernest Sports systems come with comprehensive coverage for manufacturing defects. Warranty details vary by product, so check your documentation or reach out to our team. We stand behind our equipment.
Start with the setup guide included in your box. Place your system on a level surface, ensure adequate lighting, and follow each step in order. You'll be ready to measure in under ten minutes.
Ball speed tells you how hard you hit it. Launch angle shows the trajectory off the club. Spin rate reveals the rotation on the ball. These three numbers form the core of every swing.
Check your product manual for environmental specifications. Most systems perform best indoors with consistent lighting. Outdoor use is possible but demands careful positioning and ideal weather conditions.
New updates arrive regularly with bug fixes and feature improvements. Install them when they drop. The process takes minutes and costs nothing.
Every Ernest Sports system carries full coverage against manufacturing defects. Specific terms depend on your product model. Contact our team to review your warranty details.
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